Trade FAQs
1. Do I need to set up a trade account to get trade pricing?
Trade-competitive pricing is available to everyone shopping online, but registering a trade account unlocks an extra 10–15% discount on top, with no minimum spend required. If you place regular or bulk orders, get in touch and we'll talk through tailored pricing for your business.
2. How much extra discount do I get as a trade customer?
Registered trade customers receive an additional 10–15% off our standard online prices, depending on the product range and order volume. Larger or repeat orders may qualify for further bulk pricing. Speak to the team for a tailored quote.
3. How fast can I get parts delivered to my job site?
We deliver quickly across all SW and SE London postcodes, so you're not left waiting mid-installation. Orders over £150 qualify for free delivery, and urgent jobs can usually be sorted the same day through Click & Collect.
4. Can I collect from the Wimbledon trade counter the same day I order?
Yes. Order online for Click & Collect, or call ahead and walk straight in. Our stock is real inventory held in our Wimbledon warehouse, not third-party stock, so if it shows as available, it's here.
5. What professional-grade brands do you stock for installers?
We stock trusted trade brands including Wavin Hep2O, Kartell K-Rad, Rothenberger, Armaflex, FloPlast, Inta and Embrass, alongside everyday plumbing and heating consumables, covering everything from minor repairs to commercial-scale installs.
6. Can your team help me spec a job, not just sell me parts?
Yes. Our staff are trade-experienced and can advise on radiator heat output calculations, pipework and fitting selection, and system specification. Call, email or use live chat to talk through your project before you order.